Computer Repair & IT Support FAQ

Do I need an appointment?

We recommend arranging a time by phone or WhatsApp before visiting.

Do you repair Apple devices?

Yes. We support iMac, MacBook, Mac mini and other Apple systems.

Which operating systems do you support?

Windows, macOS and Linux, plus networks and NAS systems.

Can you remove viruses and malware?

Yes. We check devices, remove malware and recommend security measures.

Do you offer data recovery?

Yes. We assess recovery options for damaged drives, deleted files and corrupted systems.

Can you set up backups and cloud storage?

Yes. We set up local backups, cloud backups and tailored data protection plans.

Can you speed up my old computer?

Often, yes. An SSD, extra RAM and system optimization can improve performance.

Do you offer remote support?

Yes. Many issues can be resolved remotely by arrangement.

Do you offer pickup and delivery?

Yes, by arrangement.

Do you sell computers and accessories?

We advise on hardware and software and offer tested second-hand devices on request.

How can I contact you?

Call or WhatsApp +39 351 538 2738, or email info@kovatech.it.

Frequently asked questions